Complaint Management Rollout Underway at Gorenjska Banka
Implementation of our Complaint Management module is currently in progress at Gorenjska Banka. Once complete, the system will help ensure timely and transparent handling of customer complaints.
Customer Feedback Module Live at Raiffeisen Bank Croatia
Raiffeisen Bank Croatia has gone live with our Customer Feedback module, designed to capture and analyze client satisfaction. This marks an important step in their journey toward a more customer-centric service model.
OTP Croatia Launches Next Best Offer (NBO) Engine
Our Next Best Offer (NBO) solution is now fully operational at OTP Croatia, empowering relationship managers and digital channels to deliver the most relevant offers to customers at the right time.
Successful CRM Implementation at Erste Bank Serbia
We are proud to announce the successful completion of the CRM implementation for both Retail and Corporate Banking at Erste Bank Serbia. This milestone enhances customer relationship management and enables more streamlined operations across all segments.
Insite Open Day 2024
Insite is organizing the Insite Open Day on October 2, 2024, an event that will take place from 9:00 AM to 3:00 PM. The program includes a series of engaging sessions focused on the latest trends, insights into younger generations, and their influence on various industries. We believe that the topics covered will offer valuable […]
Retail and Corporate CRM implementation
Insite d.o.o. start implementation of our INSITE’s CRM RETAIL and CORPORATE banking solution in Erste Bank a.d. Novi Sad. – Republic of Serbia. Thanks Erste Bank a.d. Novi Sad!
ISO Certification
Insite has successfully passed Recertification audit for Information Security and Quality Management System (ISO 27001:2013 and ISO 9001:2015).
INSITE acquired by Halcom
October 2022 – Halcom, a leading provider of innovative solutions for payment systems has acquired INSITE. Halcom is part of Constellation Software Inc.
Retail banking CRM goes live
June 2022 – INSITE’s CRM solution for retail goes live in Gorenjska banka d.d. – Kranj, Slovenia. Thanks Gorenjska!
ISO Certification
Insite has successfully passed 2nd surveillance audit for Information Security and Quality Management System (ISO 27001:2013 and ISO 9001:2015).